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You aren’t alone! Public transit use is on the rise, even in little ol’ central Arkansas. And we’re here to help!

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METRO Connect

Affordable, Accessible Door-to-Door Transit Service, Your Way!

METRO Connect is a 6-month microtransit pilot program launching Monday, Aug. 5, 2019 and running through Feb. 4, 2020.

Why Microtransit?

For certain service areas, microtransit does a better job of meeting transit demand than a full-size bus operating on a fixed route. Microtransit allows Rock Region METRO to provide on-demand transit rides using smaller vehicles within a set zone, during regular operating hours, via its METRO Connect on-demand service.

What is the METRO Connect John Barrow Road Zone?

METRO Connect is a 6-month ride-hailing service pilot project (initially operating Monday, Aug. 5, 2019 through Tuesday, Feb. 4, 2020) for the John Barrow Road/West Central Little Rock area that uses smaller vehicles and door-to-door on-demand service to take riders exactly where they need to go, when they need to go there. If the pilot program is successful, it’s possible Rock Region METRO will be able to continue METRO Connect service for the John Barrow Road/West Central Little Rock area beyond the pilot program’s end, with community support.

How Does METRO Connect Work?

METRO Connect offers a smartphone app (and dial-in service) to schedule ride-hailing trips occurring within a set service area, during regular Rock Region METRO operating hours (6 a.m.-8:30 p.m. Monday-Friday and 6 a.m.-5:30 p.m. Saturday). Standard METRO fares apply.

Where Does METRO Connect John Barrow Road Zone Operate?

METRO Connect John Barrow Road Zone vehicles operate within the zone and can provide riders transfer points with stops shared with Route 3 Baptist Medical Center and Route 14 Rosedale.

Key transfer points are at:

Route 3 Transfer at John Barrow Road & Kanis Road – Look for the METRO Connect sign at the Mapco gas station on the northeast side of the intersection.

Route 3 and 14 Transfer at Shackleford Crossings (2700 S. Shackleford Rd.) – Look for the METRO Connect sign at the Routes 3 and 14 shelter at the Shackleford Crossings Walmart

Route 14 Transfer at West Central Community Center (8616 Colonel Glenn Rd.) – Look for the METRO Connect sign on the north side of the West Central Community Center building (within the parking lot).

The METRO Connect John Barrow Road Zone includes some areas served by the former METRO Route 9 John Barrow Road/West Central, as well as new points of interest such as CARTI, Henderson Middle School and businesses in the I-430 & Colonel Glenn Road area.

More information coming soon as we get closer to the launch date!

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