Title VI Program

Notice of Title VI Rights

Rock Region METRO hereby gives public notice of its policy ensuring that no person is excluded from participation in or denied the benefits of its transit service on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.
If you believe you have been subjected to unequal treatment because of race, color or national origin, you have the right to file a formal complaint.

Complaints may be filed within 180 days following the date of the alleged discriminatory action by mailing the complaint to Rock Region METRO, 901 Maple St., North Little Rock, AR 72114 or by calling 501-375-6717 or emailing info@rrmetro.org.

How to File a Title VI Complaint

Complaints may be filed within 180 days of the date of alleged discrimination.
The complaint should include the following information:
• Your name, address and how to contact you (telephone number, e-mail address, etc.)
• How, why, when and where you believe you were discriminated against. Include the location, names and contact information of any witnesses. If the alleged incident occurred on the bus, please provide the date, time of day, bus route and bus number.
• You must sign your letter of complaint.

Title VI Complaint Procedure

Title VI Complaint Form, Spanish

Title VI Complaint Form, English

Title VI Complaint Procedure, Spanish

Title VI Complaint Procedure, English

The Latest
Route 13 UA – PTC Service Alert for Tuesday, March 13

Read More
Route 7 Service Alert for Tuesday, March 6

Read More
Route 6 Service Alert for Tuesday, March 6

Read More
Route 5 Service Alert Feb. 12-March 12

Read More
Fare-Free Bus and Streetcar Rides Monday, Jan. 15 in Honor of MLK Day

Read More
Rock Region METRO Enlists Springsted Waters to Recruit Executive Director

Read More
METRO Launching Nine Modified Bus Routes Monday, Oct. 30

Read More
METRO Assistant Director of Finance Named to Leadership Greater Little Rock Class XXXIII

Read More
METRO Director of Operations Donna Bowers Named Mass Transit 40 Under 40 Awardee

Read More
Rock Region METRO Extends Free Streetcar Rides September-December

Read More
Why public transportation?
Stories from Our Riders