As METRO navigates the coronavirus pandemic, bus service has been and continues to be affected daily. Because of a need to re-allocate resources, some routes have been temporarily suspended, and yet they still appear on the system map. Because of ongoing pandemic-related staff absences, bus schedules have been adjusted, particularly on weekends. To get the most accurate information, check regular bus maps and schedules first, then click here to find all of the active, ongoing service alert information tied to that route; shorter term service alerts that may also be in effect can always be found at the top of this page, in the red bar. Your patience is appreciated as we continue adjusting service in response to the pandemic. The goal is to keep essential public transit service in operation while protecting public health.
METRO Links operates Monday-Friday, 5 a.m.-9:15 p.m., Saturday, 5 a.m.-7:30 p.m. and Sunday, 8:30 a.m.-5:15 p.m.
|Monday – Friday||5:00 a.m. – 9:15 p.m.|
|Saturday||5:00 a.m. – 7:30 p.m.|
|Sunday||8:30 a.m. – 5:15 p.m.|
Before requesting a trip, please make sure the origin and destination locations are within the METRO Links service area. Download the METRO Links service area map here.
Once your eligibility for METRO Links service has been established, you may call 501-375-6717 to request a trip reservation. Dial 501-375-6717 and press/select 1 for the METRO Links department. Riders may call up to seven days in advance for reservations. METRO Links ride scheduling hours are: Monday-Friday, 8 a.m.-5 p.m., Saturday, 8 a.m.-12 p.m. and Sunday, 9 a.m.-1 p.m. If no one is available to take your call, please leave your name, phone number and a brief message on the answering machine. The next available scheduler will return your call as soon as possible.
|Monday – Friday||8:00 a.m. – 5:00 p.m.|
|Saturday||8:00 a.m. – 12:00 p.m.|
|Sunday||9:00 a.m. – 1:00 p.m.|
If your plans change, please call METRO Links at 501-375-6717 at least 24 hours before your scheduled pick-up time. This will allow METRO Links to schedule additional passengers that may need transportation during your scheduled time. Please familiarize yourself with the cancellation policy located in the METRO Links Customer Handbook.
METRO Links photo IDs expire every three years at maximum. Recertification forms are mailed to METRO Links riders two months in advance of riders’ card expiration dates in order to allow maximum time for riders to provide updated information from their health care providers.