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METRO Management Team

Administrative Staff

Below is METRO’s administrative staff, whose goal is to make your transit experience the best that it can be. The administration office’s phone number is 501-375-6717.


Phyllis Busick
Administrative Assistant
Email ext 1221


John Bohannon
Fixed Route Manager
Email ext 1239
Felita Keith
Operations Manager
Email ext 1233
Kim Bracy
Operations Training Specialist
Email ext 1226
Stephen Smith
METRO Streetcar Manager
Email 374-5354
Sharon Hill
METRO Links Manager
Email ext 1231
Toni Wright
METRO Links Paratransit Eligibility Specialist
Email ext 1251


Wendy Hunter
Assistant Director of Finance
Email ext 1236
Jon Wisniewski
Grants Accountant
 Email ext 1235
Blake Mhoon
Procurement Manager
Email ext 1260


Greg Williamson
Administrative Services Director
Email ext 1257
Chris Harvill
Manager of Information and Communications Technology
Email ext 1229
Gwen Armbrust
Human Resources Coordinator
Email ext 1232
Maricela Valadez
Human Resources Administrator
Email ext 1265


Hayden Krisell
Marketing and Communications Associate
Email ext 1262


Tom Johnson
Assistant Director of Maintenance – Streetcar
Email ext 1247
Tom Shinn
Day Shop Foreman
Email ext 1247
John Butler
Night Shop Foreman
Email ext 1256
Shannon Willis
Data Systems Analyst
Email ext 1245
Rock Region METRO Awarded $288,750 FTA COVID-19 Research Demonstration Grant Read More
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